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Turnkey Logistics in CPG Product Testing

Highlight uses technology to streamline in-home product testing and provide full visibility from recruit to data-set

TEST PRODUCTS FAST
[Image][FY23] Highlight Platform Timeline

Trusted by teams of 1 to 1000+

[FY23][Brand Logos] Alligned Estee Lauder
[FY23][Brand Logos] Alligned Nestle
[FY23][Brand Logos] Alligned Pepsi
[FY23][Brand Logos] Alligned Church and Dwight
[FY23][Brand Logos] Alligned Kings Hawaiian
[FY23][Brand Logos] Alligned-Colgate
[FY23][Brand Logos] Alligned Mondelez
[FY23][Brand Logos] Alligned P&G

From start to finish all within one game-changing project portal

Simplify your product distribution with our turnkey logistics solution. Set up your first shipment in under 10 minutes and track real-time updates from packaging to delivery. From shipment approvals to live field results, automated notifications keep you informed every step of the way.

[Image] Portal Product Testing steps (1)
[Image][Homepage toggle] Research and development V3

Shipping & Procurement

  • 1-day and 2-day shipping in sustainable packaging, including refrigerated and frozen
  • Relabeling and blinding of products
  • Re-packing of products in FDA-certified facilities (clean room)
  • Custom inserts for controlled testing
  • Randomization of products and cell-balancing
Insights In Action

Product Optimization Testing For Freestyle Snacks

Challenge

As an emerging brand, Freestyle Snacks came to Highlight in April 2022 to discuss testing packaging for their soon-to-be-released snackable olives. With a mission to revolutionize snacking on whole foods, the goal of the test was to understand consumer reactions to the taste and flavors, as well as Freestyle Snacks packaging.

[Image][Blog]Free Style Snacking Kalamata Olives

 

 
Solution

We shipped three Freestyle Snacks flavors to a curated segment of "better for you" snack purchasers within our Highlighter community for agile in-home testing.

✅ 300 samples sent to...

✅ 100 Highlighters in North and Southeast regions

✅ 1 day from product receipt until initial data

✅ 92% completion rate

 
Result

Freestyle Snacks used the feedback to refine their product line, boosting taste and appeal. They gained key insights from testers, like top rankings for enjoyment and strong product resonance. Armed with benchmark data from the "better for you" category, they were ready to impress retailers with consumer insights, product improvements, and compelling sales data.

Case Study - Free Style Snacks DATA

 

 

Turnkey Logistics FAQs

Wondering how we keep things running smoothly? Learn more about how turnkey logistics helps you focus on your product, not the process.

What is a turnkey solution?

A turnkey solution is a fully complete system that's ready for immediate use without the need for extra work or setup. It handles every part of a process, so all you have to do is "turn the key" to start. In product testing, this means everything from packaging, randomizing samples, compliance, and shipping is managed for you. You can focus on gathering insights while the logistics of getting your products into the hands of testers runs seamlessly in the background.

What are the key benefits of using turnkey logistics for CPG product distribution?

Turnkey logistics simplifies everything. It provides a one-stop solution for shipping, packaging, and compliance, freeing up your team to focus on core business activities. With pre-built systems, fast delivery, and real-time tracking, you gain speed and efficiency without sacrificing control. It's designed to handle the complexity so you don’t have to.

How quickly can Highlight manage the shipping of refrigerated or frozen goods?

Products in need of refrigeration or freezing do not necessarily take any longer to process and ship than shelf-stable products, but considerations for maintaining product fidelity should be thoroughly and clearly communicated through the Highlight platform. Luckily, the Highlight platform makes this easy with simple checkboxes and additional open text fields to add any shipping specifications that may be necessary.

What level of visibility and real-time tracking does Highlight offer for supply chain management?

The Highlight platform not only alerts Highlight’s warehouse and logistics partners that your product has shipped, it also provides shipping information such as tracking numbers and estimated delivery dates. The Highlight platform acts as your source of truth and documentation for product shipment and delivery–and once your product is processed and shipped to testers, you can start to see live data incoming on your Explore dashboard.

How does Highlight manage the blinding and relabeling of products to ensure unbiased testing?

For product research that requires blinding, Highlight’s customer success team will work with you and our warehouse team to ensure blinding requirements are met to fully remove any potential bias from the testing process. 

How can turnkey logistics solutions support large-scale product testing while maintaining data integrity and compliance with industry standards? The turnkey logistics experts at Highlight coordinate mass sample distribution, ensure randomization, and protect your product’s integrity. We also handle regulatory compliance, so your testing meets industry standards without added headaches. Every shipment is tracked, ensuring reliable data collection from the start.
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See why brands like Nestlé, Estée Lauder, Colgate, and more trust Highlight with their physical product testing needs.